Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Great location
Amazing sashimi
Tiny room
Limited breakfast options
6.4/10
Nice
Rooms
6.2
Location
8.2
Service
5.8
Dining
5.8
Guest reviews
6.4/10
based on 5 reviews
3/5
based on 126 reviews
6.7
6.7/10 based on 133 reviews
#1113 based on Tripadvisor
James
United Kingdom,
June
2024
5.8/10
The hotel has a great location near various transportation options and attractions, but the rooms are small and outdated with unattractive views. The service is a mix of helpfulness and some issues with cleanliness, and the dining experience lacks variety. Overall, it's a decent choice with some drawbacks.
Rooms
5.0
The rooms are really small, old-fashioned, and overlook unattractive views of other buildings.
Service
6.0
The staff had some helpful moments but also lacked cleanliness attention in some areas.
Location
8.0
The location is excellent with easy access to transportation and attractions.
Dining
5.0
The dining experience lacks variety and cleanliness at times.
Facilities
6.0
The facilities provided are adequate but could use improvement.
Andrew
United Kingdom,
October
2023
6.4/10
The hotel room was decent, though it smelled like cigarettes and was on the smaller side for a family stay. The view was disappointing, overlooking other buildings with air conditioning units visible. The service was a bit mixed, with some staff seeming competent and friendly while others lacked proper training for a 4-star hotel. The location was very good with easy access to public transport and close to many attractions. The dining experience was not satisfying and could use a wider variety of options. Overall, the facilities were adequate for a comfortable stay.
Rooms
6.0
The room was smaller than expected for a family stay and had a lingering smell of cigarettes.
Service
6.0
Some staff members seemed competent and friendly, but others lacked proper training for a 4-star hotel.
Location
8.0
The hotel's location was very convenient, being close to public transport and many historical sites.
Dining
5.0
The dining experience was not satisfying and could use a wider variety of options.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Colin
United Kingdom,
September
2023
7.0/10
The hotel offers clean, comfortable rooms and is ideally located for tourists, but some service issues were evident. The dining experience was satisfactory, and the facilities were adequate.
Rooms
8.0
My room, overlooking the street, was spacious and new, making for a comfortable stay.
Service
5.0
The staff seemed under-qualified and struggled with English, impacting their ability to assist guests effectively.
Location
9.0
The hotel's prime location near historical sites makes it convenient for sightseeing.
Dining
7.0
The breakfast selections were varied and satisfying.
Facilities
6.0
The hotel offers standard facilities catering to basic needs.
Scott
United Kingdom,
September
2023
7.2/10
The hotel has spacious rooms that looked much bigger than others, but they were old fashioned and dark, overlooking a flat roof of another building which was quite unattractive. The service was friendly but required multiple reminders for basic amenities. The location is superb for accessing the city center and grand bazaar. The dining experience was mixed with some delicious options but also lackluster offerings. Overall, the facilities were decent but not outstanding.
Rooms
7.0
The rooms were old-fashioned, dark, and overlooked a not-so-pleasant view of a flat roof.
Service
6.0
The service was friendly but required reminders for basic amenities.
Location
9.0
The hotel's location is superb for exploring the city center and the grand bazaar.
Dining
7.0
Facilities
7.0
The facilities were decent but not outstanding.
Heather
United Kingdom,
May
2023
6.2/10
My stay at the hotel was a bit of a mixed bag. The room didn't quite meet my expectations for a 4-star hotel, with a very small bathroom and poor lighting. However, room 6106 had a nice view as advertised. The location was good, being close to public transport, but the area around the hotel was not the most appealing. The dining experience was lackluster with limited breakfast options, but the sashimi was amazing. The service had its ups and downs, with a confusion over my reservation but prompt return of my passport. The facilities were decent overall.
Rooms
5.0
The room was tiny and had poor lighting, but room 6106 had a nice view.
Service
6.0
There were some issues with the reservation, but my passport was returned promptly.
Location
7.0
The hotel is well-located near public transport, but the immediate surroundings were not the best.
Dining
6.0
The breakfast was lackluster with limited options, but the sashimi was amazing.
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